How do I create an event on TicketsPi?

To create an event, log into your organizer account, click 'Create Event', fill in the event details, set ticket prices, and publish your event. Our platform guides you through each step.

How do I purchase tickets?

Browse events on our platform, select your preferred event, choose your seats (if applicable), enter your details, and complete the payment. You'll receive your e-ticket via email.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are encrypted and secure.

Can I get a refund for my ticket?

Refund policies vary by event organizer. Please check the specific event's refund policy or contact the event organizer directly. TicketsPi can assist with technical issues.

How do I contact customer support?

You can reach our support team at support@ticketspi.com or use our live chat feature. We typically respond within 24 hours during business days.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect your personal information. We comply with Canadian privacy laws including PIPEDA.

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Welcome to TicketsPi Help & Support Center

Get the assistance you need to make the most of our platform. Whether you're organizing events or buying tickets, we're here to help.

🎫

I'm an Event Organizer

Learn how to create, manage, and sell tickets for your events using our comprehensive platform. Get tips on pricing, marketing, and maximizing your event's success.

What you'll find:

Event creation and management
Ticket pricing strategies
Marketing tools and tips
Analytics and reporting
Customer support resources

🎟️

I'm a Ticket Buyer

Find answers about purchasing tickets, managing your bookings, and getting the most out of your event experience. Learn about our mobile apps and features.

What you'll find:

How to buy tickets
Mobile app features
Managing your bookings
Refund policies
Event information

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Join Our Team

Are you passionate about events and technology? Join our growing team of professionals who are revolutionizing the ticketing industry.

What you'll find:

Career opportunities
Partnership programs
Affiliate marketing
Social media collaboration
Community building

Frequently Asked Questions

Find quick answers to common questions about using TicketsPi platform

Get in Touch

Choose the best way to reach our support team

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Email Support

Get detailed help via email

support@ticketspi.com

Response: Within 24 hours

Available: 24/7

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Live Chat

Chat with our support team

Coming Soon

Response: Immediate

Available: Business hours

📞

Phone Support

Speak directly with our team

Coming Soon

Response: Immediate

Available: Business hours

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